Frequently Asked Questions
What forms of payment do you take?
Is my order secure?
What if I am not comfortable using my credit card on your site?
When is my credit card charged?
How will my order ship?
How long before my order ships?
How much are the shipping costs?
What if I want a refund?
Will my pictures come with the marks shown on the site?
Caddo Lake Collections respects your privacy. The information you provide us will only be used to process your order. We do not share your information with any third party.
We currently accept Mastercard, Visa, American Express, Discover, and Paypal through our online shopping cart. If you choose to fill out our mail in order form we will accept your personal check, money order or cashier's check. All orders paid for with personal check will be held for 7-10 days before shipping.
Yes. We currently use Paypal's online shopping cart to process your order. Paypal uses Secure Sockets Layer 128 bit encryption to ensure that your order is secure.
If you wish to make a purchase then please fill out and print our order form and send with a money order, cashiers check, or personal check for the purchase price. All orders paid for with personal check will be held for 7-10 days before shipping.
Your credit card is charged when checkout is complete?
All orders ship United States Postal Service First Class or Priority Mail.
Your order will ship within 2 to 3 days of order placement.
USPS First Class Mail: Order Amount: $0.01 to $75-----$3.30 $75.01 and up-----$3.70
USPS Priority Mail: Order Amount: $0.01 to $75-----$6.25 $75.01 and up-----$6.65
Our policy is the complete satisfaction of our customers, but if for some reason you are not satisfied with your purchase please email us and we will give you an RMA number to return your photos. We will issue a refund of the original purchase price (less shipping) within two days of receiving the returned merchandise.
No, those are simply watermarks to protect the content of our site. Your photos will come with no such markings.
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